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Case Study

Case Study

Goodlife Real Estate

Goodlife reached out, recognising their industry was overloaded with administrative requirements, currently solved with bespoke subscription software. Seeing an opportunity to streamline a number of workflows and introduce low-cost analysis into a small, coastal business, we set out on an exploratory path to solve a number of these issues.

Year:

2026

Industry:

Real Estate

Team:

5 people, 1 remote

The Problem

An enourmous percentage of the business' workload is dedicated to administrative tasks and the cognitive load of these tasks lies in the staff in the roles, held by their experience.

An enourmous percentage of the business' workload is dedicated to administrative tasks and the cognitive load of these tasks lies in the staff in the roles, held by their experience.

The ability for staff to cover other roles had become challenging as technical knowledge of specific task groups had become so specialised. The software platforms, each aimed at assisting with a different category of work, all add up to a large bill at the end of the month but seem unavoidable.

Solution

ODW worked closely with Goodlife over a number of weeks, learning the workflow patterns and systems. AI tools were introduced and training delivered to add support to the workload without breaking ongoing work.

ODW worked closely with Goodlife over a number of weeks, learning the workflow patterns and systems. AI tools were introduced and training delivered to add support to the workload without breaking ongoing work.

Claude Cowork was implemented along with a formal, cloud-based knowledge base to support the managers in preparing for new vendors, researching complex enquiries and an MCP server connected tot he business' CRM to offer next-level analysis of the history of the company for future planning.

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YOUR FIRST STEP

Book a free 30-minute call.

Let's discuss how ODW can help guide your AI pathway.

Justin Arthur

Owner

YOUR FIRST STEP

Book a free 30-minute call.

Let's discuss how ODW can help guide your AI pathway.

Justin Arthur

Owner

YOUR FIRST STEP

Book a free 30-minute call.

Let's discuss how ODW can help guide your AI pathway.

Justin Arthur

Owner